Return & Refund Policy
Thank you for shopping with us. We aim to provide high-quality men’s clothing and ensure customer satisfaction with every purchase. Please read our Return & Refund Policy carefully before placing an order.
Returns
We accept returns for eligible products within 7 days of delivery. To be eligible for a return, the product must be unused, unwashed, undamaged, and in its original condition with all tags and packaging intact. Products that show signs of use, damage, or alteration may not be accepted for return.
To initiate a return request, customers must contact our support team with their order details and reason for return. Once the request is approved, further instructions regarding the return process will be shared.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Products purchased during special sales or clearance offers
- Innerwear or hygiene-sensitive items
- Customized or personalized products
- Items returned without original tags or packaging
Refund Policy
Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within 5–7 business days. The exact refund timing may depend on your bank or payment provider.
Shipping charges, COD charges, or any additional service fees are generally non-refundable unless the return is due to a damaged, defective, or incorrect product delivered by us.
Exchange Policy
We may offer product exchanges depending on stock availability. Exchanges are usually accepted for size issues or defective products. Customers must request an exchange within the eligible return period.
Damaged or Incorrect Products
If you receive a damaged, defective, or wrong product, please contact us within 48 hours of delivery with proper photos or videos as proof. We will investigate the issue and provide a suitable resolution as quickly as possible.
Cancellation Policy
Orders can only be cancelled before they are shipped. Once the order has been dispatched, cancellation requests may not be accepted.
Return Shipping
In some cases, customers may be required to bear the return shipping charges unless the return is due to an error from our side. We recommend using a reliable courier service with tracking for returns.
Important Notes
- Refunds will only be processed after successful quality inspection of the returned product.
- We reserve the right to refuse returns that do not meet our policy conditions.
- Policy terms may be updated or modified without prior notice.
Contact Us
For any return, refund, or exchange-related queries, please contact our customer support team through our official website or support channels. We are always happy to assist you.
Thank you for shopping with us and supporting our brand.